1. Do you offer free shipping?

Yes! We offer free shipping on all orders within the United Kingdom.

2. How long does delivery take?

Orders are processed within 1–2 business days. Once dispatched, delivery typically takes 3–7 business days.

3. Do you ship internationally?

Currently, we only ship within the United Kingdom.

4. How do I track my order?

Once your order has been shipped, you’ll receive a confirmation email with tracking details (if available).

5. What is your return policy?

You may return your order within 30 days of delivery as long as the items are unused, in original packaging, and in resalable condition.

6. Are returns free?

Yes, returns are free of charge within the United Kingdom.

7. How do I request a refund?

Please contact us with your order number and details. Refunds are processed within 5–10 business days after your return is received and approved.

8. What if I received a damaged or wrong item?

If your order arrives damaged or incorrect, please reach out to us immediately. We’ll arrange a replacement or refund at no extra cost.

9. What payment methods do you accept?

We accept secure payments through all major credit/debit cards and other options available at checkout.

10. How do I contact customer support?

If you have any other questions, we’re here to help!

📧 Support Email: Support@Lasmasa.shop